Whether you're a tenant of ours or not, we offer maintenance services to anyone who needs them. At Danhamz, we utilize a fully automated online reporting system for property repairs and maintenance.
We extend our maintenance services beyond just our tenants to anyone in need. If you're a new client and report a repair through our automated system, we'll promptly contact you to discuss the details and offer a quote for the required work. Just click on the “Report a Repair" box and fill out the brief maintenance request form. This will allow us to quickly reach out to you and offer assistance.
To expedite assistance, Danhamz operates a fully automated online reporting system for repairs and maintenance, available 24/7. Through this system, we swiftly diagnose issues, log and schedule maintenance tasks, closely monitor our contractors, and promptly dispatch the appropriate professionals to address your needs.
Please note that until a request is logged through our online system, we're unable to dispatch assistance. However, once your issue is logged, we'll promptly get in touch to discuss the next steps and, if necessary, arrange for a contractor to visit your location.
Logging maintenance requests through our portal typically results in quicker resolution compared to reporting via telephone or email. Additionally, all emergencies should be reported through the portal.
We prioritize offering a maintenance service that is fast, reliable, and trustworthy. It's essential to utilize our online portal for logging any maintenance and repair issues as we can only address requests once they are logged in the system.
In the event of an out-of-hours emergency, please log your issue as usual. Once logged, please call our number at 0113 2042900 and select the maintenance department. Your call will then be directed to our out-of-hours maintenance services for assistance.
We prioritize offering a maintenance service that is fast, reliable, and trustworthy. It's essential to utilize our online portal for logging any maintenance and repair issues as we can only address requests once they are logged in the system.
Once the job is logged, we will prioritize tasks and provide you with an estimated timeframe. Please be aware: we can only commit to the mentioned timescales once the maintenance request has been logged online. If our contractors are unable to complete the task within the agreed timescales, please notify your Property Manager promptly.
In some cases, significant works may require quoting, and boiler replacements might take longer due to parts ordering. Here's an approximate timeline they strive to adhere to whenever feasible:
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